Frequently Asked Questions

If you have questions which are not answered on this page, PLEASE email us.

Your purchase from MorningSicknessHelp.com / DownTheLane.com will show up on your credit card as a purchase from Earth’s Magic Inc.

How quickly do you ship the orders?

Your order will be processed and shipped within 48 hours. Orders placed on Friday, after 1 PM ET, will be shipped on Monday. Orders will not be shipped on legal holidays when the United States Post Office is closed.

How will my order be shipped and how long until I receive my order?

Orders shipped to addresses in the United States will be shipped via USPS (the post office) from North Carolina. The post office states that it will take up to 7 days for first class mail to arrive, depending on the quality of the postal service where you live. Orders placed with Priority Mail *should* reach you in two or three days and Express Mail should arrive in 1 to 2 days, depending on where you live.

Do you ship product outside the United States?

We do ship to foreign US Military Addresses.

DownTheLane.com does ship internationally. Be sure to review our international shipping page to determine if we ship to your country. Also, please note, it is your responsibility to pay any local taxes, including customs and import duties assessed by your country.

What “return address” do you use on the package?

The return address on our packages will be Earth’s Magic Inc (our parent company name).

Do I have to order online?

Nope! 🙂 You can order by mail money order ( in US funds only please! ) or you can call us and place your order at 1-888-227-6718.

Will my information be shared with anyone?

Definitely not! We value the fact that you have chosen to shop with us and would like to build a good working relationship with you. Sharing your information with any other company would definitely defeat our goal.